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Your Privacy Choices

    Privacy Policy

    Last updated: 8/24/26

    1. Introduction

    This Privacy Policy explains how Solutions 4 Community Health (“S4CH,” “we,” “us,” or “our”) collects, uses, discloses, and protects information in connection with our website located at www.s4ch.net and any related pages that link to this Policy (collectively, the “Website”). It applies to information we collect through the Website only.

    Scope and relationship to client services. S4CH provides revenue cycle, analytics, consulting, and technology services to health centers and other organizations under separate written agreements. Information that S4CH processes on behalf of those clients — including any protected health information (“PHI”) governed by the Health Insurance Portability and Accountability Act (“HIPAA”) — is handled under those agreements and applicable Business Associate Agreements, not under this Website Privacy Policy.

    Please do not submit PHI or other sensitive health information through this Website. The Website’s forms and email links are intended for general business inquiries, newsletter sign-ups, and employment applications only.

    2. Information We Collect

    Information you provide to us

    We collect information you choose to provide, including when you:

    • Submit our contact form: your name, email address, phone number, organization name, organization type, the solutions you are interested in, and any message you include.
    • Sign up for our newsletter or updates: your email address.
    • Apply for a position: when you email an application to our careers address, we receive your resume, cover letter, contact details, employment history, and any other information you include.
    • Otherwise contact us by email, phone, or social media: the information contained in your communication.

    Information collected automatically

    When you visit the Website, certain information may be collected automatically through cookies and similar technologies, including:

    • Device and browser information (such as IP address, browser type, operating system, and device identifiers);
    • Usage information (such as pages viewed, links clicked, referring/exit pages, and the dates and times of your visits);
    • Approximate location derived from your IP address.

    3. Cookies and Tracking Technologies

    The Website uses cookies and similar technologies to operate the site, remember preferences, measure traffic, and understand how visitors use the site. Cookies are small files stored on your device. You can control cookies through your browser settings; disabling some cookies may affect how the Website functions.

    Third-party services we use

    We use the following third-party services on the Website. Each provider processes data under its own privacy policy:

    • Google Analytics 4. We use Google Analytics 4 (measurement ID G-S4MT1B15VL), implemented through the Google tag and the Google Site Kit plugin, to understand how visitors find and use the Website. This includes measuring page views and certain interactions, such as contact-form submissions, as analytics events. Data is processed by Google. See Google’s Privacy Policy. You can opt out using the Google Analytics Opt-out Browser Add-on.
    • We use Hotjar (site ID 6499063), a product-experience analytics service, to understand how visitors interact with the Website. Hotjar may capture session recordings, heatmaps, and interactions such as clicks, scrolling, and mouse movement to help us improve usability. Data is processed by Hotjar. See Hotjar’s Privacy Policy and Hotjar opt-out instructions.
    • accessiBe (accessibility tool). We use accessiBe to provide accessibility features that help make the Website usable for people with disabilities. accessiBe may store a cookie to remember your accessibility preferences and process limited technical data to deliver these features. See accessiBe’s Privacy Policy.

    We do not currently use advertising or social-media tracking pixels (such as the Meta/Facebook Pixel, LinkedIn Insight Tag, or Microsoft Clarity) on the Website. We maintain profiles on LinkedIn, Instagram, and X (Twitter), but those platforms only receive information about you if you click through to them.

    Categories of cookies

    • Strictly necessary cookies that enable core site functionality;
    • Analytics and performance cookies set by Google Analytics and Hotjar to help us understand and improve how the Website is used;
    • Preference cookies such as the accessiBe cookie that remembers your accessibility settings.

    Managing your choices

    You can manage or disable cookies through your browser settings, and you can use the Google and Hotjar opt-out tools linked above. The third-party technologies described in this section reflect those in use on the Website as of the effective date of this Policy and may change over time.

    4. How We Use Information

    We use the information described above to:

    • Respond to your inquiries and provide the information or services you request;
    • Send newsletters, updates, and marketing communications you have requested (you may opt out at any time);
    • Evaluate and process employment applications;
    • Operate, maintain, secure, and improve the Website;
    • Analyze usage and measure the effectiveness of our content and outreach;
    • Comply with legal obligations and enforce our Terms of Service; and
    • Protect the rights, property, and safety of S4CH, our users, and others.

    5. How We Share Information

    We do not sell your personal information for monetary consideration, though certain of our digital analytics and related activities may constitute a “sale” under applicable privacy laws.  We may share information in the following circumstances:

    • Within our corporate family. We may share with affiliates and subsidiaries.
    • Service providers. With vendors who perform services on our behalf — such as website hosting, email and newsletter delivery, and analytics providers (including Google and Hotjar) — under obligations to protect the information.
    • Legal and safety. When required by law, subpoena, or legal process, or to protect the rights, property, or safety of S4CH or others.
    • Business transfers. In connection with a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.
    • With your direction or consent. When you ask us to share information or otherwise consent to the sharing.

    6. Third-Party Links and Social Media

    The Website may contain links to third-party websites and social media platforms (including LinkedIn, Instagram, and X). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

    7. Data Retention

    We retain personal information for as long as needed to fulfill the purposes described in this Policy, to comply with our legal and contractual obligations, resolve disputes, and enforce our agreements and legal rights. When information is no longer needed, we take reasonable steps to delete or de-identify it.

    8. Data Security

    We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we collect through the Website. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

    9. Your Privacy Rights

    Depending on your state or country of residence, you may have certain privacy rights, subject to certain exceptions, including:

    • Right to Access. You may have the right to request that we disclose what personal information we collect, use, disclose, and sell about you.
    • Right to Correction. You may have the right to request correction of personal information that we maintain about you if you find that the personal information is inaccurate.
    • Right to Deletion. You may have the right to request that we delete personal information that we have collected from you.
    • Data Portability. You may have the right to request a copy of your personal information in a portable and, to the extent technically feasible, readily usable format.
    • Right to Withdraw Consent. You may have the right to withdraw your consent to the processing of your personal information.
    • Right to Limit Use and Disclosure of Sensitive Personal Information. You may have the right to limit the processing of your sensitive personal information.
    • Right to Opt-Out. You may have the right to opt-out of certain uses of your personal information such as for “sale” or “sharing” for cross-context behavioral advertising.
    • Right to Appeal. In some circumstances, we may deny your request to exercise one of your privacy rights described in this Privacy Policy (e.g., if we cannot verify your identity). In such a case, we will communicate this in writing and explain the reasons for the denial. You may appeal our decision by responding to our denial email or submitting a request to info@s4ch.net. We will notify you of our decision regarding your appeal in writing via email from info@s4ch.net within 45 days of receipt. If we deny your appeal, you may have the right to contact your state Attorney General to file a complaint.

    To exercise any available right, contact us using the information in the “Contact Us” section. We will respond consistent with applicable law and may need to verify your identity before acting on your request. You will not be discriminated against for exercising your rights.

    10. Marketing Choices

    You can opt out of marketing emails at any time by using the unsubscribe link in any message or by contacting us. We may still send you non-promotional messages, such as responses to your inquiries.

    11. Do Not Track

    Some browsers offer a “Do Not Track” signal. Because there is no common industry standard for responding to these signals, the Website does not currently respond to them. Any change to this practice will be reflected in this Policy.

    12. Children’s Privacy

    The Website is intended for a business audience and is not directed to children. We do not knowingly collect personal information from children under 18. If you believe a child has provided us personal information, please contact us so we can delete it.

    13. Changes to This Policy

    We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be posted on this page, and your continued use of the Website after changes take effect constitutes acceptance of the updated Policy.

    14. Contact Us

    If you have questions or requests regarding this Privacy Policy or our information practices, contact us at:

    Solutions 4 Community Health

    Attn: Chief Operating Officer

    Email: info@s4ch.net

    Phone: 1.866.519.7424 (1.866.519.S4CH)

    Mailing address: 1037 Main Street, Peekskill, NY 10566

     

    SUPPLEMENTAL NOTICE

    PRIVACY NOTICE FOR CALIFORNIA RESIDENTS
    Last updated: 8/24/26

    This Privacy Notice for California Residents supplements the information contained in the S4CH Privacy Policy above (“Privacy Policy”), and applies only to California residents (“you,” “your,” or “consumer”). This section provides additional disclosures for residents of California, as required by the California Consumer Privacy Act, as amended (the “CCPA”). Please remember that the information we collect varies based on our relationship with you and note that certain Personal Information or activities may not be reflected in this section because they are exempt from the CCPA.

    I.      CCPA Categories of Personal Information We Collect, How and Why We Collect Them

    We collect the following categories of Personal Information about California consumers. This information may be, or may have been, collected directly from you, automatically when you use our Website, from third parties, or from publicly available sources.

    • Identifiers, including real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, Social Security number, or other similar identifiers.
    • Personal Information described in Cal. Civ. Code § 1798.80(e), including name, signature, address, telephone number, education, employment, employment history, bank account information, other financial information, or health insurance information, where applicable.
    • Characteristics of protected classifications under California or federal law, including age and date of birth, gender, medical condition, or disability, where applicable. Additional protected classification characteristics may also be collected from job applicants, such as veteran status, race, or ethnicity, where voluntarily provided or required for employment-related compliance.
    • Internet or other electronic network activity information, including internet or other similar activity, browsing history, search history, and information about a consumer’s interaction with our Website.
    • Geolocation data, including location data inferred from your device IP address.
    • Professional or employment-related information, including business contact information as well as information collected from job applicants during the hiring process including resumes, cover letters, education history, employment history, and background check information.
    • Non-public education information, including transcripts or other education information that may be collected during the hiring process, where applicable.
    • Inferences used to understand preferences, characteristics, behavior, attitudes, abilities, and interests, including inferences related to website usage and marketing personalization.
    • Sensitive Personal Information

    We use the Personal Information we collect for the purposes described in the How We Use Information section of our Privacy Policy.

    We do not offer financial incentives in exchange for the collection, retention, sale, or sharing of Personal Information.

    II.    CCPA Categories of Personal Information Disclosed

    We disclose the categories of Personal Information described above to the categories of recipients described in the How We Share Information section above, including affiliates, service providers and contractors, analytics and advertising partners, social media companies, professional advisers, government authorities, and transaction counterparties, as applicable.

    III.   CCPA Categories of Personal Information Sold or Shared

    Under the CCPA, a “sale” of Personal Information includes disclosures of Personal Information to third parties who may use the information for their own purposes, such as analytics and advertising partners. Similarly, “sharing” Personal Information refers to disclosing Personal Information to third parties for cross-context behavioral advertising. Per these definitions, certain digital analytics and advertising activities may constitute a sale and/or sharing of the following categories of Personal Information to third-party analytics and advertising partners:

    • Internet or other electronic network activity information

    California residents should refer to the Your Privacy Rights section of our Privacy Policy for information regarding their privacy rights under the CCPA and how to exercise them.

    You have the right to direct us not to share, disclose, or sell your Personal Information. To exercise this right, you or your authorized representative may submit a request by clicking the “Your Privacy Choices” or “Do Not Sell or Share My Personal Information” link on the Website, where available, or by contacting us as described below.

    California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes.

    IV.  Contact Us

    If you have any questions, comments, or concerns about this Privacy Notice for California residents or our information protection practices, please contact us as follows:

    Solutions 4 Community Health

    Attn: Chief Operating Officer

    Email: info@s4ch.net

    Phone: 1.866.519.7424 (1.866.519.S4CH)

    Mailing address: 1037 Main Street, Peekskill, NY 10566